— AI-Powered Live Monitoring

The next generation of security is live video monitoring.

NTEX helps North Texas businesses add commercial live video monitoring to compatible existing camera systems. Automated detection helps reduce unwanted alerts and flags activity for review by trained operators during your agreed monitoring hours. Operators assess events and follow your site’s response plan, with voice warnings through compatible speakers, customer notifications, and requests for emergency assistance where appropriate.

Reuse compatible existing cameras
AI helps reduce unwanted alerts
Live operators review flagged events during your monitoring hours

Check If My Cameras Qualify →

972-371-0101

CAMERA COMPATIBILITY CHECK

See if your cameras qualify

Tell us about your setup. We'll confirm if it's compatible and what it would take to get you live.

Professional Live Monitoring

Automated detection and trained operators support your site during the monitoring hours agreed in your service plan.

Friendly Local Technicians

A real person from North Texas handles your setup and support. No call centers and no confusing steps.

Clear, Simple Pricing

Straightforward monthly monitoring with optional upgrades available whenever you want them.

THE PROBLEM

Your cameras are recording. But nobody is watching.

Most business cameras only document what already happened. By the time you pull the footage, the theft, vandalism, or break-in is already done. Live video monitoring closes that gap.

You only find out after the fact

Footage is great evidence, but the loss is already taken. By the time anyone reviews the recording, the damage is already done.

Motion alerts you stopped checking

Basic motion triggers fire 100 times a day for animals, branches, and shadows. After the first week, the app notifications get muted.

After-hours is the danger zone

Nights, weekends, holidays. Nobody on site, nobody on the cameras. That is exactly when the lot gets hit, fence gets cut, or doors get pried.

Guards are expensive and inconsistent

A live security guard runs $4,500 to $9,000 per month and still has blind spots, shift changes, and human limits. Live video monitoring covers more for less.

Replacing your camera system is a budget killer

You already invested in commercial security cameras. Ripping them out to upgrade to a monitored solution feels wasteful. It does not have to.

Emergency Responders Need Clear Information

Live operators can share what they observe when requesting emergency assistance. The responding agency determines call priority and arrival time; video verification does not guarantee either.

How Live Video Monitoring Works

Detect activity. Verify the event. Follow your response plan.

This is not somebody glued to a wall of monitors. AI does the watching. Real agents do the deciding. You get a real response, not just a recording.

AI detects activity

Compatible cameras and analytics flag configured activity, such as people, vehicles, loitering, or zone entry. Detection rules help reduce unwanted alerts and depend on the equipment and site setup.

Event reaches an agent

Flagged events route to the monitoring center for operator review during your agreed monitoring hours. Automated filtering helps reduce unwanted alerts.

Agent verifies live

A trained operator reviews the available live video, assesses what is happening, and follows your site’s response procedures.

Response happens

Depending on your equipment and service plan, the operator can issue a voice warning through compatible speakers, contact your designated people, or request emergency assistance according to your response plan.

What’s Included

Active protection, not passive recording.

Every NTEX live monitoring plan combines AI, real agents, and clear response protocols built around your site and hours. It can also work alongside alarms and access control as part of a complete commercial security system.

AI Video Analytics

Compatible analytics help identify people, vehicles, and configured activity. Detection rules help reduce unwanted alerts.

Live Agent Verification

Trained operators review flagged events during your agreed monitoring hours and follow the response procedures documented for your site.

Two-Way Voice Talk-Down

Where compatible speakers are installed and included in your service plan, operators can issue live voice warnings according to your site’s response procedures.

Response Protocols

We build a written response plan for your site, your hours, and your priority list. No guesswork during an event.

UniFi Protect Live Monitoring for North Texas Businesses

Already running Ubiquiti UniFi Protect? NTEX can assess your recorder, camera models, software, and available system access to determine how live monitoring can fit your existing setup. Camera reuse, detection features, and any required upgrades depend on compatibility.

Why UniFi can work well with live monitoring:

Smart detection suited to your equipment. Supported cameras and analytics can identify configured activity, such as people and vehicles. Available detections depend on the camera model, software, and supporting hardware.
License plate and facial recognition. These features require supported camera models or compatible AI hardware. We assess your equipment and camera placement before recommending them.
AI Key and AI Port options. Compatible AI hardware may add or extend recognition features on supported cameras. The appropriate device depends on your camera models and Protect setup.
Local recording and processing options. Compatible UniFi Protect setups can retain recordings and process supported AI features on-site. Remote monitoring also requires a suitable connection and an agreed service plan.

Sites we commonly monitor on UniFi: auto dealerships, equipment yards, warehouses, self-storage, car washes, multi-tenant offices, and construction sites across Dallas, Mesquite, Plano, Frisco, McKinney, and the wider DFW area

QUESTIONS

Things Business Owners Ask Us About Commercial Live Video Monitoring.

NTEX Security provides commercial live video monitoring across Dallas, Rockwall, Kaufman, Ellis, and Collin Counties. That includes Dallas, Mesquite, Garland, Richardson, Rockwall, Rowlett, Heath, Forney, Terrell, Kaufman, Waxahachie, Midlothian, Ennis, Plano, Frisco, McKinney, Allen, and Wylie, along with the surrounding North Texas communities. Since monitoring works through the internet, we can also support sites just outside our typical service area. If your business is in the DFW region and you're not sure if we cover you, send us your address and we'll confirm in a day.

Regular cameras record footage for later review. Live video monitoring adds automated activity detection and review by trained operators during your agreed monitoring hours. Operators assess flagged events and follow your site’s response plan, which may include voice warnings through compatible speakers, contacting your designated people, or requesting emergency assistance.

Often, existing cameras can be reused after a compatibility assessment. We review camera and recorder models, available system access, internet connectivity, image quality, and coverage. Compatibility depends on the specific equipment and monitoring platform—not the brand or ONVIF support alone.

Request a free camera compatibility check and share your property location, camera count, and equipment photos. We’ll explain what can stay and whether additional equipment or replacements are needed.

Live video monitoring uses automated detection to flag activity for review by trained operators during your agreed monitoring hours. It does not mean someone continuously watches every camera. Your proposal identifies the monitored cameras, schedule, and response procedures.

Depending on your equipment and service plan, operators can review live video, issue voice warnings through compatible speakers, activate supported deterrents, contact your designated people, and request emergency assistance when appropriate. Available actions are documented in your site’s response plan. Police response priorities and arrival times are determined by the responding agency.

Actions involving commercial access control require compatible equipment and must be agreed in your response plan.

It depends on the number of cameras and the hours you need monitored. For most small commercial sites using existing cameras, plans start around the cost of a few weekend guard shifts and scale based on camera count and active hours. We will give you a flat monthly number after the compatibility check, no hidden fees.

No. NTEX live monitoring is month-to-month. Construction sites and project-based clients can also run on shorter terms. If we are not earning your business every month, you should be free to leave.

Testimonials

What Local Customers Are Saying

“ NTEX Security is top notch. Hugo’s knowledge and experience in every aspect of the industry really show, from sales and installation to managing his crews. He’s professional, dependable, and always willing to go the extra mile. Being a family man himself, he recognizes just how important it is to make sure that you and your family feel safe in your home. No question is too small. Highly recommend. ”

Ryan Alexander

Home Owner

“ Hugo and his team were very professional in installing the security cameras we needed for StretchZone McKinney. They arrived on time and set up the system and made sure it worked without any issues. Also, Hugo made sure to follow up a couple of times after the installation was complete to ensure that everything was correct and if any further assistance was needed. I highly recommend NTEX Security for all types of security installations, and their level of professionalism is exceptional. I plan to use them for our future installations too. ”

Sri Krishnamoorthy

Owner of StretchZone

“ I want to sincerely thank Mr. Hugo for the outstanding job they did installing my security system and cameras. From the very beginning, their professionalism, knowledge, and attention to detail truly stood out. They took the time to understand my needs, recommended the best solutions, and executed the installation with precision and care.

I highly recommend Mr. Hugo to anyone looking for a trustworthy, skilled, and professional security system and camera installer. Absolutely a five-star experience!”

Farhad Haider

Home Owner

Why North Texas Businesses Choose NTEX Security

NTEX provides modern security options without forcing upgrades you do not need. You can start with basic monitoring and add smart features only if you want them. This flexibility is exactly why so many families and businesses choose us over national security brands that lock customers into long contracts or high monthly fees.

1000+

Systems Installed

Same Day

Service Available

Certified

Technicians

Get Your Free Security Quote

Get a free camera compatibility check.

Send us a photo of your NVR or one camera label, or schedule a quick site walkthrough. We will tell you which of your existing cameras can be moved to live monitoring and what your monthly investment looks like.